🛡️ Privacy Promise
At Brivandor Casino Hotels, your privacy is our priority. We respect your trust and are committed to handling your personal data with transparency, integrity, and the utmost care.

📋 What We Collect

🧾 Contact Details (Name, Email, Phone)
We collect this information when you make reservations, sign up for promotions, or reach out to our support team. It allows us to confirm your bookings, send relevant updates, and communicate seamlessly during your stay.

🛌 Stay Preferences & Booking Info
This includes your travel dates, room selections, and any special requests such as late checkouts or non-smoking rooms. It helps us personalize your experience and meet your expectations.

💳 Secure Payment Information
All payment details are processed via encrypted systems for reservations, purchases, or casino-related transactions. We never store full card data and strictly comply with PCI standards to protect your financial information.

🗣️ Guest Feedback & Reviews
Your thoughts help us grow. Whether it’s via surveys, emails, or in-person feedback, we collect this input to continually improve our service.

⚙️ How We Use Your Information

📨 Booking Management & Guest Support
Your data ensures we can manage your reservation, customize your stay, and provide timely assistance throughout your visit.

🎯 Personalized Services
We use your preferences and past experiences to enhance future visits — from remembering your favorite room to suggesting tailored upgrades or activities.

🎁 Promotional Offers (Only If You Opt-In)
If you’ve given us permission, we may occasionally send exclusive offers, loyalty perks, and VIP access tailored to your interests.

🔐 Your Data, Your Rights

📄 Access Your Information
You have the right to know what personal data we hold. Reach out anytime, and we’ll provide a clear overview.

✏️ Request Changes or Deletion
Want to update or delete your data? Let us know. We’ll honor your request in line with legal and operational policies.